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Privacy Policy

Last Updated: 22-10-2025

Welcome to Shatakshi Uniforms (the “App”), a mobile application provided by Shatakshi Uniforms (https://shatakshiuniforms.in/) (referred to as “we,” “us,” or “our”).

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application or our related website and services, or make a purchase.

By using our App or website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information from users of our App and website:

a. Personal Information

  1. When you make a purchase or create an account, we may collect:
  2. Full Name
  3. Phone Number
  4. Email Address
  5. Shipping & Billing Address
  6. School/Institution Name (if applicable)
  7. Payment Information (processed securely via PhonePe Payment Gateway)

b. Non-Personal and Device Information

 

We may automatically collect data related to your device and usage, which helps us improve performance and user experience. This includes:

  • Device Identifiers: Your IP address, device model, operating system version, and unique device identifiers.
  • Usage Data: Information on how you use the App (e.g., pages/screens visited, time spent, features used, and crash reports).
  • Browser/Referral Data: Browser type, and referral sources (if accessing the website).

c. Permissions

 

Our App may request certain permissions on your device. We only use these permissions to provide the intended features of the App. For example, we may request:

  • Storage Access: To allow you to download or upload product-related images (if applicable).
  • Camera Access: To allow you to scan a code or take a picture (if applicable).
  • Network Access: Required for the App to connect to the internet to process orders and display content.

    To enable app features, the app may ask for certain permissions (e.g. location, storage, camera). You can grant, deny, or revoke them in your device settings. The app will function at reduced capacity if critical permissions are disabled.

    You can also:

  • Turn off push notifications
  • Disable analytics (if we provide a setting)
  • Log out / delete your account

2. How We Use Your Information

We use your data for the following purposes:

  1. To process and deliver your orders
  2. To send order confirmations, invoices, and updates
  3. To improve our products, services, and website experience
  4. To respond to your customer service queries
  5. To process secure payments via PhonePe and other supported gateways
  6. To send promotional messages or offers (only if you opt-in)

3. Payment Information & Security

All online payments are processed securely through PhonePe Payment Gateway.
We do not store or have access to your card details, UPI PINs, or bank login information.

PhonePe may collect certain transactional data as per their own privacy and security policy. You can review PhonePe’s Privacy Policy here: https://www.phonepe.com/privacy-policy/

Our website uses SSL encryption to ensure that your information remains safe and confidential.

4. Cookies

  1. Our website uses cookies to enhance your browsing experience.
    Cookies help us:
  2. Keep track of your cart and login session
  3. Understand user preferences
  4. Improve website speed and personalization

You can disable cookies anytime through your browser settings, but some features may not function properly.

5. Data Sharing & Disclosure

We do not sell, trade, or rent user information.
We may share limited data only with:

  1. Delivery partners (for shipping and order fulfillment)
  2. Payment gateways (for transaction processing)
  3. Service providers who help us operate the website
  4. All such partners are bound by confidentiality and data-protection obligations.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy — typically until your order is completed or as required by law for accounting and audit purposes.

7. Your Rights

You have the right to:

  1. Access, update, or delete your personal data
  2. Withdraw consent for marketing communications
  3. Request details about data we hold about you

To exercise any of these rights, contact us at 📧 shatakshiuniforms@gmail.com

8. Children’s Privacy

Our website is intended for use by adults (parents, schools, and institutions). We do not knowingly collect personal data from children under 13 years of age.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
We encourage you to review it periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
📧 shatakshiuniforms@gmail.com
📞 +91-9288426592
🌐 https://shatakshiuniforms.in/

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